Frequently asked questions
Our renovated 850 m² wellness and spa center features nearly 400 m² of water surface to ensure the relaxation and recovery of our guests.
Among others, the following are available:
- Indoor swimming pool
- Experience pool
- Outdoor beach pool
- Indoor and outdoor thermal pools
- Our sauna world includes:
- Finnish sauna
- Infrared sauna
- Bio sauna
- Steam cabin
- Massage services
- Medical treatments
- Buffet and à la carte restaurant
- Lobby bar
- Children's play area
- Sports facilities
- Event and conference room
We are happy to welcome your pets! Please inform us in advance so we can prepare the appropriate room.
Detailed information about rules and extra charges related to pets will be provided during the booking process.
The option deadline is 30 days prior to arrival. After this date, a deposit is required to confirm the reservation. If no deposit is received, the booking will be cancelled.
- Cancellation is free of charge up to 14 days before arrival.
- 13–7 days before arrival: 20% of the total service fee will be charged as a penalty.
- 6–2 days before arrival: 50% of the total service fee will be charged as a penalty.
- Within 24 hours of arrival or in case of no-show: 100% of the total service fee will be charged as a penalty.
Early check-in and late check-out are available upon prior arrangement and subject to hotel occupancy, for an additional fee.
Yes, free Wi-Fi is available throughout the entire hotel for our guests.
We accept the following payment methods:
- Cash payments in HUF and EUR (currency exchange is not available)
- Credit cards: VISA, Mastercard, Maestro, AMEX
- SZÉP Card (OTP, K&H – Hungarian fringe benefit card)